100% Real Client Testimonials
May
24-Hour Towing Service / Blowouts / Lockouts Jumpstarts / Tire Changes / Motorcycle Towing
East Coast Towing, 100 Rupert Road, Raleigh NC 27603
(919) 835-0705
Past Testimonials
On Sunday my car battery died, and Marucs was the services person that came to my home. He did an outstanding job, and is the type of service worker that represent your company well. If I any have any rider side problem I would us and would recommend your service to other people. Thank You! George H. -Raleigh
To East Coast Towing/AAA: Just wanted to let you know that this afternoon, Wayne performed my Emergency Road Service today for my Lexus RX 300. My car had to be towed to the local AAA service center. I was totally satisfied with the full experience. I bet you wish you had Wayne's for all your services/employees. Regards, Clint
Hi, I just received wonderful service from Reggie. He called me within 10 minutes of my call to AAA, and was kind and extremely helpful. He arrived here five minutes after he called, and had my car unlocked in (literally) under a minute. It was amazing! Thank you so much for the truly fantastic service, Reggie is an amazing employee of your company. Thanks again! Eleanor
Hi...I had to get a tow from Raleigh to Cary today and wanted to pass along thanks for the courteous and professional service Jason provided. He called me when he was on his way to get my car; I was waiting for a ride at my job to take me to my car and was afraid Jason would arrive before my brother-in-law and I got there. He confirmed my vehicle make and model and license plate so that he could start working if he did get to the car first, which he did. He was waiting for us and at my car. Jason took my information and my key and I was on site less than 3 minutes. As a busy person who still had to get home to finish work, I appreciated his calling ahead and that he kindly waited a few minutes until I made it to the car's location. As much as I hate dealing with car issues, having someone professional and nice to help get me from point A to point B was very helpful. Jason is an exemplary representative of East Coast Towing. Please pass along my gratitude and thanks for the excellent service. G.F. - Raleigh
Joey came on Friday the 19th and towed my car (1992 Honda Prelude) from Capital Blvd to my home in Cary, NC. I was very please with his service, he was very friendly, curteous and helpful. I really appreciate the kind of guys that East Coast Towing has that does provide excellent customer service. I am very satisfied & pleased. Thank you!
Thank you to East Coast Towing for such quick service when I locked my keys in my car on Sunday morning. Josh called about 5 min after I made a call to AAA and told he me was about 5 min out. He was friendly, efficient and didn't damage my car. I was embarrassed to have gotten myself into that predicament, but quick friendly service from AAA and East Coast Towing made me feel much better. Thanks again, Cheryl
Hi East Coast Towing, I wanted to share an excellent experience with you regarding your service. I called AAA last Friday morning to have my vehicle unlocked--because the keys were locked in the vehicle. AAA quoted me that a technician would be out to my vehicle in 30 to 45 minutes from the end of the phone call. Ron with your company appeared onsite within 30 minutes and had unlocked my car no more than 2 minutes after that. He was polite, professional, and efficient. He also had the tact to ask me to complete this survey--which I was happy to do. I was extremely happy with Ron's service and speed. He literally made my morning because he kept me on track that morning. He exceeded my expectations--in real ways. Before he arrived on the scene I called work advising them that I would be late. However Ron worked with such speed that I was able to make my starting shift in the morning. Now that is memorable service. Thank you!
Hi, I am visiting a friend here in Raleigh to help her take care of her kids. Today, I got a flat tire on the way home from dropping her daughter at soccer camp. Happily, I had AAA, and more happily, they called East Coast Towing. I was rescued by Josh, who was quite prompt (beating the estimated 40 minute morning-rush-hour wait time of 40 minutes by a cool half-hour). He was also super efficient and friendly. It was a stress-free experience for a stressed-out out-of-town gal. Many thanks!
Hello, Just to let you know, I had a motorcycle pick-up this AM and I was totally satisfied with the personnel you sent to the job (Wayne). Professional and proficient. Thanks, Ron AAA member
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